Return Policy
Fair and transparent return process for your peace of mind
📦 Return Policy Overview
This Return Policy applies to goods purchased from the Aqua Revive Plus online store on www.riftak.com.
⏰ Returns Window
14-Day Return Window
Return requests for eligible items must be initiated within 14 days of delivery.
✅ Eligibility
Original Condition
Items must be in original condition and packaging unless defective.
Consumable Items
Consumable or hygiene-sensitive items may be non-returnable if opened; note product pages for exceptions.
📋 How to Return
Step 1: Contact Us
Email info@aquareviveplus.in with your order number, reason for return, and photos if applicable.
Step 2: Get Authorization
We will issue a Return Authorization and instructions.
Step 3: Ship Back
Ship the item back as instructed. Keep tracking details until return is complete.
💰 Refunds & Exchanges
Refund Processing
Refunds issued to the original payment method within 7–14 business days after inspection. Shipping fees may be non-refundable unless the return is due to our error.
Exchanges
Exchanges shipped after receipt and inspection of the returned item.
🔧 Damaged or Defective Items
Report Within 7 Days
Report within 7 days of delivery with photos. Valid claims will be resolved with repair, replacement, or full refund, including reasonable return shipping costs.
🚚 Return Shipping Cost
Buyer Responsibility
Unless the return is our error, buyers are responsible for return shipping. We recommend tracked shipping and adequate insurance.
💳 Chargebacks
Contact Us First
Please contact us at info@aquareviveplus.in before initiating a chargeback. Unauthorized chargebacks may lead to account suspension.
⚠️ Safety, Medical & Agricultural Disclaimers
Informational Purpose Only
Results are for informational and educational purposes only. They are not medical, legal, or certified laboratory results. Consult licensed professionals for health- or safety-critical decisions.
Liability Disclaimer
Aqua Revive Plus and Riftak Industries LLP disclaim liability for actions taken based on Site results.
📞 Final Notes & Contact
Company Information
Company: Riftak Industries LLP
Brand: Aqua Revive Plus
Website: www.riftak.com
Support Contact
Support / Privacy: info@aquareviveplus.in
For any return-related questions or assistance, please don't hesitate to contact us.
📋 Return Process Summary
- Contact us within 14 days of delivery with your order number and reason for return
- Receive authorization and detailed return instructions from our team
- Ship the item back using the provided instructions and keep tracking information
- Wait for inspection and processing (7-14 business days)
- Receive refund to your original payment method or exchange item